REQUEST AN RMA NUMBER (Return Merchandise Authorization)
- Once you are logged in, click on "Completed Orders" as shown below
- Select the items you want to return from your list of completed orders
- Complete the form and click on "Submit Return Request"
PACK YOUR ITEM
- Place your item in the original manufacturer's packaging
- Place the original package into a shipping carton.
- Please do not place stickers or shipping labels on the original manufacturer's package.
SHIP YOUR ITEM
- The RMA number must be clearly written on the outer box.
- You can download and print a "Pre-Filled RMA Return Label" (Attached below). Please note these are not postage paid.
- We recommend you ship via insured ground service with a tracking number.
- Return shipping charges are the responsibility of the customer.
- We are not responsible for lost or damaged packages.
Luxe Beauty Supply
15912 Crain Hwy
Brandywine, MD 20613